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  1. Free shipping on orders over $50 in the USA! *not applicable to wholesale orders.

Refund policy

If something is up, you can contact our team at info@bighearttea.com within 30 days of purchase. Please include your full name, order number, and any details that will help us take care of you.

Email: info@bighearttea.com

Ring ring!: 1-314-875-0400

Important details:

  • No returns or credits past the 30-day limit or on opened items

  • Returns require an order number

  • Original and return shipping costs are nonrefundable

  • Expired promos cannot be extended to an exchange order

  • Refunds or exchanges are not offered based on personal taste

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